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Driver installation failure – possible solutions & discussions page

This page is mainly related to installation problems on Vista, Win7, Win8, Win10 – x64 versions.

Problem description: driver installer hangs and does not finish for minutes or it shows the following message :”Please Plug-in UNi Xonar Audio device!”.

Attention: Before trying any of the possible solutions be advised that on Vista, Win7 & Win8 x64 versions the following cards will (in most cases) need test mode enabled in order for the drivers to install:

  • 1.75b, 1.80b – all cards except Xonar STX II
  • 1.70, 1.71, 1.72, 1.75a, 1.80a, 1.81a+  – HDAV(+Slim), Razer Barracuda, Xonar STX II
  • 1.61, 1.62, 1.63, 1.64 –  HDAV(+Slim),Razer Barracuda, HTomega cards, X-Meridian.
  • 1.51-1.53 – HDAV(+Slim), X-Meridian (1,2), HT Omega cards, Razer Barracuda AC-1

Before trying any solutions please uninstall current audio driver and restart.

I recommend you try all the possible solutions presented and not only the last one.

Possible Solution 1 (16.03.2012)

  1. Download the drivers only archive corresponding with the UNi Xonar drivers you wish to install from here.
  2. Unpack the archive, preferably to desktop for ease of use.
  3. Launch Device Manager  (right-click on Computer-> Proprieties and select Device Manager on the left pane)
  4. If the audio card drivers are completely uninstalled, the audio card will show as Multimedia Audio Controller or Unknown device – double click on it .
  5. Go to Driver tab and and click on Update Driver…
  6. Choose “Browse my computer for driver software” and in the next screen select Browse
  7. Within the browse window navigate to the folder where you have extracted the driver archive that you have downloaded and click Ok.
  8. Click next, and wait for the confirmation that the drivers installed correctly.
  9. Close all windows and launch UNi Xonar drivers setup.
  10. Uncheck “Silent installation” and “Run driver cleaning before install” and install the drivers

Possible Solution 2 (14.10.2012)

  1. Start Windows in Safe more by pressing F8 before Windows boot.
  2. Select Safe Mode.
  3. Once Windows boot is complete, install  UNi Xonar drivers.
  4. Restart and boot normally.

Send feedback

Please send feedback if this worked for you or not. Add the following information at the beginning of your feedback comment:

[Possible solution number; Audio card; UNi drivers version tested; Windows version;  SP (0/1/2);  Automatic updates(Y/N); ].

eg: [1; Xonar DX; 1.53;Vista; SP2; Y; ] Your comment..

 

This page is only for discussing the installation problems and solutions. For general help, comment on the main UNi Xonar page.

 

211 Comments

  1. Suhov31 Oct 2015 @ 10:36

    Hi there!
    I’ve discovered a problem with 1.80a driver on my Asus Xonar DX. In some cases I can hear a cracking sounds when some low sound is played. It is not heard all the time and looks like it’s bound to one specific frequency (waterfall-like sound). It’s not loud, more like a echo. For instance, it’s almost never heard in DOTA2 but heard frequently in Prison Architect. Adjusting sample rate from 44,1 to 48 both in game options of Prison Architect and driver have changed nothing, so does audio channels option. I’ve just switched back to 1.75a r2 and problem have gone.

    Reply

  2. Tom02 Dec 2015 @ 00:43

    My instalation failes no matter what. I’m running in testing version with disabeled signature verification, even tried it in safe mode. Failes every time. There must be something I’m missing. Windows 7 64-bit, Asus Essence STX II.

    Reply

  3. Axel28 Dec 2015 @ 23:28

    I have tried to install the drivers a few different ways, even tried the stock Asus drivers but my problem still prevails.
    My problem is that every time I try to open the Xonar audio center, it says “Can’t find any device” I’ve done several clean installs, using the number one method etc and still no luck.
    I have an Asus Xonar Essence STX sound card running on windows 10 64 bit. The Uni drivers used to work great, but during some point, I started to get this error code, any fixes for this problem?
    Thanks.

    Reply

    • CarvedInside29 Dec 2015 @ 17:36

      But does the sound playback works? If yes then repost the comment under the main UNi Xonar page since this page is for driver installation problems and not for “Asus Audio Center” or other auxiliary driver components problems.

      Reply

  4. Duc28 Jul 2016 @ 10:00

    AsusAudioCenter does not show up after installing. UNi Xonar 1822 v1.75a r2 for Asus Xonar Essen ST on Windows 7 x64.

    Reply

    • CarvedInside28 Jul 2016 @ 15:10

      Did you run the installer or just installed driver only files from “Possible Solution 1” above? If you run the installer, did you choose “Low DPC Latency” or “C-Media Panel” configuration? Look for “Xonar Audio Center” under “Start->All Programs->UNi Xonar”. If it’s not there look for AsusAudioCenter.exe in “C:\Program Files\UNi Xonar Audio\Customapp”. If it’s not there either then it’s possible the installation failed. You should try installing 1.80a r2 drivers and see if that gives you access to the Asus Audio Center.

      Reply

  5. Villy17 Aug 2016 @ 11:15

    Hi guys!
    My version of the solution to the problem of Xonar EEPROM failure and the message “Please Plug-in UNi Xonar Audio device!” (for Xonar D1 & Win7 x64)

    I did not help the utility of the “alsa-project” restores the original ID, she could not see my soundcard from under DOS. But the problem was solved by installing a sound card to another PCI slot! After the restart of the system IDs match the original, and I was able to install the UNi Xonar drivers (UNi Xonar 1816/1823 v1.80a r3).

    Reply

  6. Ricky29 May 2018 @ 10:39

    Hi,

    Not sure if you will respond – but I just bought the Xonar STX II 3 days ago and it’s causing my PC to BSOD Constantly, I’m trying to install ur modded drivers but it’s not letting me finish the installation process, all I get is this http://prntscr.com/jnxn9y
    I’ve done the steps to use test mode and use “Disable Driver Sign Enforcement” but it is still not finishing the installation, I have cleaned the device drivers of Asus but nothing works. Running on Safe mode did not help me either.

    Is there anything else I can do?

    Reply

    • CarvedInside29 May 2018 @ 12:04

      Tell me the OS version and if it’s windows 10 which version number. Which UNi Xonar drivers have you tried to install? Have you also tried the 1.80b which do not require Test Mode for your card?
      If you are trying to install v1.81, boot with “Disable Driver Sign Enforcement” and try installing the drivers following the steps from Possible Solution 1 that’s been presented above.

      Reply

      • Ricky29 May 2018 @ 12:45

        I’m on Windows 7 64bit – the latest version of ur driver UNi Xonar 1816/1823 v1.80a r3
        I have not tried 1.80b but also unsure where this is – is it this one? “UNi Xonar STXII 11.5 v1.80b r3”

        Reply

        • CarvedInside29 May 2018 @ 15:44

          Yes that’s the one.

          Reply

          • Ricky29 May 2018 @ 16:39

            I was able to install it and is working currently – I’m just now hoping these BSOD’s don’t keep happening.
            This is a crash log from Bluescreenviewer http://prntscr.com/jnztuuhttp
            Might help you idk

            Reply

          • Ricky30 May 2018 @ 02:06

            Seems after my play-through of Skyrim today (modded) has no longer BSOD’s with the soundcard – I really appreciate how effective you’ve made the fixes on these drivers, thank you.

            Reply

            • CarvedInside30 May 2018 @ 09:55

              Glad to hear. You’re welcome.
              Which drivers you end up installing?

              Reply

              • Ricky30 May 2018 @ 11:49

                This driver “UNi Xonar STXII 11.5 v1.80b r3” has helped quite a bit with regards to BSOD in games and apps and it seems to remain more stable for a longer duration of time – however I would still need to play with it further to see if it still remains its stability.

                Reply

  7. Denis01 Aug 2018 @ 03:06

    Thank you man.
    I dont know even how this happend, I updated Corsair CUE today, and my sound card just stopped working, reinstalling the driver/switching PCI-E slots didnt help.
    Download your driver and hope – the sound card works again 🙂
    Thanks buddy!

    Reply

  8. Meet25 Oct 2018 @ 19:57

    i just update my windows to 1803 and my xonar DG is broke , I tried several things but I did not succeed when installing the driver

    Reply

    • CarvedInside25 Oct 2018 @ 20:32

      Have you tried the “Possible solution 1” that is presented in the post above? What error do you get?
      Which driver version have you tried to install?

      Reply

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