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ASUS Xonar cards and AMD Ryzen AM4 motherboards compatibility report

Some AMD AM4 motherboards (Ryzen CPUs) have some compatibility issues with ASUS Xonar sound cards. These issues will manifest as system rebooting or showing a BSOD when installing Xonar drivers or when changing various Xonar settings such as switching from speakers to front panel headphones. Below you have a list that I’ve compiled with user reported compatibility status of their Xonar card and AM4 motherboard. The list will be periodically updated.

Boards that are listed as having compatibility issues with specific Xonar sound cards may also have issues with other PCI/PCIe cards like other sound cards, network cards, RAID cards, etc.

Note that the compatibility status may vary depending on BIOS version, it may vary depending on which Xonar card do you have, if it’s a PCIe or PCI card, it may be affected by whether the Xonar card was plugged in a PCIe slot that is connected to the chipset or one that is connected to the CPU (1st and 2nd x16 slots on X370, X470, X570 motherboards). Particularly affected by these compatibility issues seem to be the Xonar Essence STX II cards, which have an ASMedia PCI-to-PCIe bridge instead of the PLX PCI-to-PCIe bridge that the rest of PCIe Xonar cards have. Xonar D2X looks like another card that’s particularly affected. So a motherboard on which a STX II or a D2X card has problems, might actually work with a different Xonar card.

The issue caused by BIOSes with AGESA 1.0.0.4B where systems are not booting while the Xonar or other PCI-e card are plugged in the motherboard is a different issue than the compatibility issues described above and which are the main subject of this page. This issue is treated separately in the “BIOSes with AGESA 1.0.0.4B caution” section and it is not reflected in the entries in the compatibility list.

Page updates

  • 06 Dec 2019: Updated “BIOSes with AGESA 1.0.0.4B caution” section. Added STX II with ASUS Pro WS X570-ACE, DX with ASUS Prime X570-P, STX II with ASUS X570 TUF GAMING X570-PLUS (WI-FI), STX II with ASRock X470 Taichi, DSX with ASUS Prime X570-Pro.
  • 26 Nov 2019: Updated “BIOSes with AGESA 1.0.0.4B caution” section. Added DX with Gigabyte B450 M, STX II with MSI X570-A PRO, STX with ASUS Prime X570-P.
  • 23 Nov 2019: Updated “BIOSes with AGESA 1.0.0.4B caution” section.
  • 20 Nov 2019: Updated “BIOSes with AGESA 1.0.0.4B caution” section. Added D2X with Gigabyte X570 Aorus Master, STX with ASUS Prime X570 PRO, STX II with ASUS Prime X570 PRO, DX with ASUS X570 TUF Gaming Plus, DGX with ASRock X570 Taichi, DGX with ASUS X570 TUF Gaming Plus .
  • 16 Nov 2019: Added DX with MSI MEG X570 ACE, STX with MSI MPG X570 Gaming Plus, STX with ASUS Prime X570 Pro.
  • 13 Nov 2019: Added STX II with Gigabyte X570 Aorus Elite, D2X with ASUS X570 ROG Crosshair VIII Hero, DX with MSI X370 Gaming Plus, DX with ASUS Pro WS X570-ACE, DX with ASUS Prime X570-P.
  • 9 Nov 2019: Added D2X with ASUS X570 ROG Crosshair VIII Hero.
  • 8 Nov 2019: Added DG with ASUS X370 Prime Pro, DGX with Gigabyte B450 Auros M, STX II with Asus ROG Strix x570-F, DX with Asus Prime X570 Pro, STX with ASUS X570 ROG Crosshair VIII Hero, STX II with ROG Crosshair VIII Hero (Wi-Fi), STX II with TUF Gaming X570-Plus (Wi-Fi), STX with TUF Gaming X570-Plus (Wi-Fi), STX with Gigabyte X570 Aorus PRO, DX with Gigabyte X570 Aorus Pro Wifi, STX with Gigabyte X570 Aorus Master, D2X with Gigabyte X570 Aorus Master, DGX with Gigabyte X570 Aorus Elite, STX with Gigabyte X570 Aorus Elite, D2X with ASRock X570M Pro4.
  • 5 Nov 2019: Added DX with Gigabyte X570 Aorus Master.
  • 3 Nov 2019: Added “BIOSes with AGESA 1.0.0.4B caution” section. Added DX with Gigabyte X570 Aorus Pro.
  • 31 Oct 2019: Added DGX with Biostar X570GT8 and DX with MSI B350 Tomahawk.
  • 24 Oct 2019: Added D2X with ASUS TUF GAMING X570-PLUS (WI-FI).
  • 18 Oct 2019: Added DSX with MSI B450 Tomahawk, STX II with MSI X570-A PRO, STX II with MSI B450 Tomahawk.
  • 08 Oct 2019: Added STX II with Gigabyte X570 Aorus Xtreme.
  • 29 Sep 2019: Added D2X with ASUS ROG STRIX X570-E Gaming.
  • 28 Sep 2019: Added STX II with ASUS Prime X570-P.
  • 26 Sep 2019: Added D2X with ASUS PRIME X570-P.
  • 21 Sep 2019: Added D2X with Gigabyte X470 AORUS ULTRA GAMING and STX with ASUS ROG Strix X470 F Gaming entries.
  • 17 Sep 2019: Added STX with ASUS ROG Strix X570-F Gaming entry.
  • 15 Sep 2019: Added DX with Gigabyte X470 Gaming 7 entry.
  • 13 Sep 2019: Added DGX with ASUS X370 ROG entry.
  • 11 Sep 2019: Updated intro and “Other info” sections. Added STX with MSI B350 and D2X with ASRock Fatal1ty X470 Gaming K4 entries. Updated “Possible solutions” with another possible solution (no. 3).
  • 02 Sep 2019: Updated table with Gigabyte X570 Aorus Master and ASUS X570 ROG Crosshair VIII Hero. Updated “Possible solutions” with another possible solution (no. 6).
  • 25 Aug 2019: Updated table with additional entries from ASUS ROG forum.
  • : Article published.

Compatibility status list (for system resets and BSODs issues)

Audio cardMotherboardWorks
Doesn’t work
Xonar Essence STX IIASRock X470 Taichi#1[4]
ASRock X370 Taichi#1
ASUS Prime X570 PRO#1?
ASUS Pro WS X570-ACE#1?
ASUS TUF X470-Plus Gaming#1
ASUS Prime B450-Plus#1#1?
Gigabyte X570 Aorus Master#1
Gigabyte X470 Aorus Gaming 7#1
Gigabyte B450 Aorus M#1
MSI B450 Tomahawk#1
ASRock X370 Killer SLI#1
ASRock AB350 Pro4#1
ASUS X570
ROG Crosshair VIII Hero
#1, #2
ASUS ROG Strix X570-F gaming#1
ASUS TUF Gaming X570-Plus (Wi-Fi)#1?#1
ASUS Prime X570-P#1
ASUS Prime X470-Pro#1?
ASUS X370 ROG CROSSHAIR VI HERO#1, #2, #3, #4
ASUS X370 Prime Pro#1
ASUS X370 Prime#1
ASUS X370 Pro#1
ASUS PRIME B350-PLUS#1
ASUS ROG STRIX B350F#1
Gigabyte X570 Aorus Elite#1
Gigabyte X570 Aorus Xtreme#1
MSI X570-A PRO#1#1
MSI B450 Gaming Pro Carbon AC#1
Xonar Essence STXASUS Prime X570-P#1
ASUS Prime X570-Pro#1*, #2
ASUS X570 ROG Crosshair VIII Hero (Wi-Fi)#1
ASUS ROG Strix X570-F Gaming#1
ASUS TUF Gaming X570-Plus (Wi-Fi)#1
ASUS Prime X470-Pro#1
ASUS ROG Strix X470 F Gaming#1
Gigabyte X570 Aorus Elite#1*
Gigabyte X570 Aorus Master#1*
Gigabyte X570 Aorus Pro#1*
MSI MPG X570 Gaming Plus#1
MSI B350 Tomahawk#1
Xonar Essence STASUS Prime B350 Plus#1, #2#1, #2
MSI B350 Tomahawk#1
ASUS Prime X370-a#1
Xonar D2XASRock X570M Pro4#1[3]?
ASRock Fatal1ty X470 Gaming K4#1[3]
ASRock Fatal1ty B450 Gaming K4#1
ASUS PRIME X570-P#1
ASUS X570
ROG Crosshair VIII Hero
#1, #2?
ASUS ROG STRIX X570-E Gaming#1[4], #2[3]+[4]
ASUS TUF GAMING X570-PLUS (WI-FI)#1
Gigabyte X570 Aorus Master#1*, #2
Gigabyte X470 Aorus ULTRA GAMING#1
Xonar DG w/ ASMedia
1083 PCIe-to-PCI bridge
ASUS X370 Prime Pro#1
Xonar DGXASUS TUF Gaming X570-Plus#1
ASUS X370 ROG CROSSHAIR VI HERO#1
ASRock X570 Taichi#1
ASRock AB350M Pro 4#1
Biostar X570GT8#1
Gigabyte X570 Aorus Elite#1*
Gigabyte B450 Aorus M#1
Xonar DSXASUS Prime X570-Pro#1?
MSI X570 Meg Ace#1
MSI B450 Tomahawk#1
Xonar DXASUS Prime X570-P#1, #2
ASUS Prime X570-Pro#1
ASUS Pro WS X570-ACE#1
ASUS TUF Gaming X570-Plus#1
ASRock Fatal1ty B450 Gaming K4#1
Gigabyte X570 Aorus Master#1
Gigabyte X570 Aorus Pro#1
Gigabyte X470 Aorus Gaming 7#1
Gigabyte B450 M#1
MSI MEG X570 ACE#1
MSI X370 Gaming Plus#1
MSI B350 Tomahawk#1

List will be periodically updated. If you have a Xonar PCI/PCIe card and a AMD Ryzen AM4 motherboard leave a comment below with the compatibility status.

  • * link mentions not working but that’s only with BIOS with AGESA 1.0.0.4B
  • ? asked more details or unclear situation
  • [3] works with possible solution 3
  • [4] works with possible solution 4

Possible solutions for BSOD and restart issues

Here are some things you could do that could fix or workaround the compatibility issues:

1. Update the motherboard BIOS to the latest version. Avoid early BIOS versions that have AGESA 1.0.0.4B (see below)

2. If you’re using the Windows installation from your previous system, do a clean Windows install.

3. In BIOS, try switching the PCIe connection where the Xonar card is plugged from Gen 4 to Gen 3/2/1 or from Gen 3 to Gen 2/1. This method has been described in detail here by b1tmaster0 for his ASRock Fatal1ty X470 Gaming K4. Such an option is not available for all the motherboards. Some info and other ways to do this:

  1. Location and name of the settings is board specific. For ASRock it may be under “Advanced\AMD PBS\” and may be only listed as “M.2 PCIe Switch”. For MSI it may be under “Settings\Advanced\PCI Subsystem Settings\PCI_E* – Max Link Speed”.
  2. For his ASRock Fatal1ty X470 Gaming K4, b1tmaster0 changed the “M.2 PCIe Switch” connection speed, which was for his M2 slot that was also shared with the PCIe slot where the Xonar card was placed. You can check which M2 and PCIe slots share the same connection by consulting the motherboard manual.
  3. You can figure the name/number of the PCIe slot the card is placed in by going to (MSI) “Board Explorer” or (Gigabyte) “System Information\Plug in Devices Info”.
  4. “PCIe x16 Switch” or similar named options are for setting the connection speed of the first x16 slot and it’s where you usually have the GPU. If you have a X370, X470 or x570 motherboard which has a second PCIe x16 length slot that is directly connected to the CPU, you could place the Xonar card in the 2nd x16 length slot, enable the slot by setting “PCIe x16/2×8 Switch” or similar to “2×8” and change “PCIe x16 Switch” to “Gen 1”. If it works your could also try with the speedier Gen 2. Your GPU may run a bit slower, see benchmarks here and here, which depending on your computer use case and GPU may or may not be important.
  5. “Promontory PCIe Switch” or similar named options are for controlling the connection link between the chipset and CPU. If you don’t have the option to set the connection speed for a specific PCIe slot you could try setting this to Gen 1 and if it works your could also try with the speedier Gen 2. This may limit the speed of the devices connected to the chipset (NVME M2/PCIe SSD), USB3.x flash drives, other PCIe cards.

4. Move the card to a different PCIe slot, try one that is connected directly to the CPU which are the 1st and 2nd x16 length slots on X370, X470, X570 motherboards. The 2nd x16 length slot needs to be enabled in BIOS, see the description on  possible solution 3. d. “PCIe x16 Switch”.

5. Install UNi Xonar v1.71.1 driver as it might reduce the frequency of these issues. For STX II cards these drivers might cause a loss of audio quality (#1), waiting more confirmations on this claim.

6. Unlikely: Avoid IRQ sharing between Xonar card and other devices. To do so you could try switching the other devices interrupts from Line-based to MSI, see info here. Do not switch the Xonar card to MSI as it will prevent your system from booting. You can try this in conjunction with moving the card to a PCIe in which the Xonar card IRQ is shared with less devices.

Please leave feedback in the comment section below if one of these methods worked for you.

Other info & ASUS’s response

Threads discussing these issues on ASUS ROG forums here and here.

ASUS official FAQ response about these issues here and here. The statement from ASUS that the cards (at least STXII and D2X) are not compatible is, at the very least, inaccurate. Furthermore, you would think that making both the Xonar sound cards and their own AMD Ryzen AM4 motherboards, most of which are affected by these compatibility issues, would make it much easier for ASUS to find a solution to the problem. Speaks volumes of how “great” their support is. To make matters even worse, after concluding that the cards are not compatible, they closed the main forum thread discussing this issue, thus roadblocking any community driven investigation for a possible solution.

On the topic of ASUS motherboards compatibility with sound cards, it’s worth noting that you may run into issues with Creative cards as well (#1, #2). It’s unclear at the moment if you will have the same problem with other motherboard brands or this problem affects mostly ASUS X570 boards.

BIOSes with AGESA 1.0.0.4B caution

Users are reporting that after updating the BIOS to a newer version that has AGESA 1.0.0.4B, the system won’t boot if you have the Xonar card plugged in the motherboard. This happens with other PCI-e cards as well (#1, #2, #3). Most motherboards brands seem to be affected (BIOSTAR #1, Gigabyte #1+, #2, ASUS #1, #2, #3, #4, ASRock #1). If you don’t want to go to the hassles of updating the BIOS again to the previous version, you should hold off the update. Also, for some motherboards it is not possible to go back to the previous BIOS (ASUS #1, #2).

Update 06 Dec 2019: ASUS released on their official product pages the fixed BIOSes, at least for some of their X570 motherboards. For some of their motherboards the v1405 is the fixed one. The fix is not mentioned in the release notes, but the BIOS that follows after the initial AGESA 1.0.0.4B BIOS should be the fixed one.

Update 26 Nov 2019: ASRock’s fixed beta BIOS versions are now available on products BIOS pages under Beta BIOS section with the changelog listing “Improve PCIe card compatibility”. For ASUS motherboards and also other manufacturers,  fixed BIOS versions can be found here, for some of Asus’s X570 motherboards the fixed BIOS versions are labeled 1405. You should update to these beta BIOS versions only if you are stuck with a broken BIOS with AGESA 1.0.0.4B, otherwise you should probably wait for the final versions.

Update 23 Nov 2019: ASUS started distributing through forums and technical support a fixed beta BIOS for some of their motherboards (#1, #2, #3).

Update 20 Nov 2019: Gigabyte(#1) and MSI(#1, #2) released updated BIOS versions with AGESA 1.0.0.4B that do not have this issue. It seems Gigabyte replaced the previous BIOS and does not list the fix in the changelog, thus I am not sure all of Gigabyte’s motherboards have the fixed BIOS, but BIOSes released on 2019/11/08 or later should have the fix. MSI list in their fixed BIOS change log “Improved PCI-E device compatibility”. ASRock does offer through technical support a beta BIOS for some their motherboards that also works fine (#1, #2). I am not aware that ASUS or BIOSTAR have anything yet.

If you’ve updated the BIOS and the system no longer boots, you could try this: remove the sound card, start the PC and enter the BIOS, look for a setting a called “Initial Display Output” or similar, set it to the PCIe slot in which the main video card is plugged in, save settings and shut down the PC, reinsert the sound card and see if system boots. If it does not, remove the sound card again and revert back to the previous BIOS.

If you run into these issues you could contact your motherboard support letting them know of the issue.

Useful for:

  • ASUS Xonar DG, Xonar DGX, Xonar DG SI, Xonar DS, Xonar DSX, Xonar D1, Xonar D2, Xonar DX, Xonar D2X, Xonar HDAV, Xonar HDAV Slim, Xonar Essence ST, Xonar Essence STX, Xonar Essence STX II, Xonar Xense.
  • Other C-media CMI8786 and CMI8788  audio chipset cards:
    • Auzentech: HDA X-Purity 7.1, X-Meridian 1G, X-Meridian 2G.
    • HTOmega: Claro, Claro Plus, Claro II, Claro Halo, eClaro.
    • Razer Barracuda AC-1.
    • TempoTec HIFIER Serenade.
  • AMD B350, X370, B450, X470, X570, A320, x399 chipset motherboards.

134 Comments

  1. Andreas19 Nov 2019 @ 23:11

    I contacted Asrock because of the problem with my Asrock x570 Taichi in combination with a Asus Xonar DGX. They supplied me with a new BIOS 2.56 which fixed the issue.

    Reply

  2. dante25720 Nov 2019 @ 12:21

    Asus X570 TUF GAMING X570-PLUS (WI-FI), Asus Xonar DGX
    PC stuck on POST screen after BIOS Update 1404 AGESA 1.0.0.4b and in reboot loop. Entering BIOS is not possible.
    Removing Xonar card resolves the problem.

    Reply

    • raycamui23 Nov 2019 @ 11:57

      I had the same problem and got a modified BIOS from 1.0.0.4B from the support of an ASUS distributor.
      It has been confirmed that Xonar DSX works without problems with this βBIOS.
      The official BIOS will be released soon.

      Reply

    • Bronko23 Nov 2019 @ 15:11

      same here but with the non wifi version mobo, hope there will be a fix soon. The mic quality of the onboard audio is really bad.

      Reply

    • Bronko28 Nov 2019 @ 16:47

      with the latest update my xonar dgx does work again

      Reply

  3. Sallem25 Nov 2019 @ 03:04

    My old Xonar DX works just fine in a Ryzen 2600 mounted on Gigabyte B450 M Motherboard. No BSODs or Freezes.

    Reply

  4. ravdo25 Nov 2019 @ 14:37

    There’s a new Beta BIOS for some x570 ASRock Boards today, with the description : Improve PCIe card compatibility.

    My guess, this would fix the Xonar Sound cards issue.

    Reply

  5. John25 Nov 2019 @ 22:03

    AGESA 1.0.0.4B also causes issues with Creative cards.

    Reply

  6. DarkDan26 Nov 2019 @ 19:05

    Xonar Essence STX x ASUS Prime X570-P with BIOS 1405 works great. But didnt boot with 1403, 1404.

    Reply

  7. Sandro26 Nov 2019 @ 21:43

    Got an BIOS from ASUS support for Asus Pro WS X570-ACE.
    Bios version 1201 beta.

    After installing the update i was able to use my Xonar Essence STX II again.
    Important before upgrading – it is a beta version, so there may be instabilities.

    https://drive.google.com/open?id=18ZrufPh7P0txDTq2V8Y1S9tShyVZqTIf

    Dont forget to clear cmos (jumper or short-circuit battery)

    Reply

    • afg28 Nov 2019 @ 02:50

      Thank you so much for this. After installing the beta BIOS last night and troubleshooting for a few hours, it finally detected my Xonar DX and I got all the drivers installed!

      It’s really weird. First it detected it, then suddenly after I installed the ASUS sound drivers, it went dark and could not detect itself. Restarting multiple times, clearing CMOS, and switching it between PCIe x16 port 2 and 3 made it detectable again so I could install CarvedInside’s C-Media drivers.

      The HT Omega eClaro however is not being detected and I am really not in the mood to troubleshoot for another 4 hours to make it work. Definitely a beta BIOS, but it works nonetheless.

      Reply

    • CarvedInside07 Dec 2019 @ 06:19

      Thanks for sharing.
      Regarding other issues (reboot when changing card settings, when installing the driver), did you do any of the possible solutions listed above (like switching PCIe to GEN3/2/1) to make it work or it just worked fine without doing anything? In which PCIe slot is the soundcard plugged-in?

      Reply

  8. casimirovsky26 Nov 2019 @ 22:30

    Motherboard Asus Prime X570-P with Xonar DX soundcard. Updated to Bios 1405 and no more problems with PC not booting. Everything working as expected. Finally!

    Reply

  9. rkupka27 Nov 2019 @ 11:19

    ASUS Prime X570-E with Creative Soundblaster-Z – bios 1202 or 1404, soundcard does not work properly, sound is distorted and cracks, otherwise it is stable and does not cause boot problems. I’m using onboard sound for the moment.

    Reply

  10. DonkeyKong27 Nov 2019 @ 14:08

    I can confirm the latest Asus X570 TUF GAMING X570-PLUS (WI-FI) 1405 Bios has fixed the issue with Xonar Essence STX II – Thank you Asus! I have just install the card for the first time today 🙂

    Reply

    • CarvedInside27 Nov 2019 @ 20:58

      You are talking about the no boot issue right?
      In regards to the other issues (reboot when changing card settings, when installing the driver), did you do any of the possible solutions listed above (like switching PCIe to GEN3/2/1) to make it work or it just worked fine without doing anything? In which PCIe slot is the soundcard plugged-in?

      Reply

  11. Dominix30 Nov 2019 @ 16:59

    Update on Asus Prime x570 Pro, latest bios from asus site v1405 fixed an issue with Xonar DX, now it works fine, no problem with boot while card is in last slot on mobo.

    Reply

  12. Czartafarianin04 Dec 2019 @ 16:52

    I just upgraded my mobo to Asrock X470 Taichi and I have issues with booting when Xonar Essence STX II is installed. After output switch click screen stays black and PC restarts after 30-60 seconds, and it does it again, and again and again ;). Can’t even get to windows login window.

    Reply

    • CarvedInside04 Dec 2019 @ 23:41

      Which BIOS version does you motherboard have? Maybe it has the one with the buggy implementation of AGESA 1.0.0.4B.
      Have you tried other PCIe slots?

      Reply

      • Czartafarianin05 Dec 2019 @ 00:46

        Bios 3.60 with AGESA Combo-AM4 1.0.0.3 ABB. But I managed to get it working though by moving to last PCIe x16 slot. Works like a charm now, however when using this PCIe slot the second m2 is disabled according to manual.

        Reply

  13. Pro05 Dec 2019 @ 08:14

    Asus Prime x570 Pro and Asus Xonar DS, everything works on 1201 BIOS.
    1) Can you rollback after updating to 1405?
    2) Did anyone see any improvement from 1201 to 1405?

    Reply

    • CarvedInside07 Dec 2019 @ 06:53

      1. According to these reports you might not be able to roll back on ASUS X570 motherboards.
      2. I don’t see anything important with 1.0.0.4b to be worth updating except maybe faster boot. If your system works fine there is no need to update.

      Your card is actually the Xonar DSX right?

      Reply

  14. Sascha05 Dec 2019 @ 13:55

    Can somebody double down on the D2X is working with the “ASUS ROG STRIX X570-E GAMING” Bios 1405?

    Reply

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