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ASUS Xonar cards and AMD Ryzen AM4 motherboards compatibility report

Some AMD AM4 motherboards (Ryzen CPUs) have some compatibility issues with ASUS Xonar sound cards. These issues will manifest as system rebooting or showing a BSOD when installing Xonar drivers or when changing various Xonar settings such as switching from speakers to front panel headphones. Below you have a list that I've compiled with user reported compatibility status of their Xonar card and AM4 motherboard. The list will be periodically updated.

Boards that are listed as having compatibility issues with specific Xonar sound cards may also have issues with other PCI/PCIe cards like other sound cards, network cards, RAID cards, etc.

Note that the compatibility status may vary depending on BIOS version, on installed CPU (#1), it may vary depending on which Xonar card do you have, if it's a PCIe or PCI card, it may be affected by whether the Xonar card was plugged in a PCIe slot that is connected to the chipset or one that is connected to the CPU (1st and 2nd x16 slots on X370, X470, X570 motherboards). Particularly affected by these compatibility issues seem to be the Xonar Essence STX II cards, which have an ASMedia PCI-to-PCIe bridge instead of the PLX PCI-to-PCIe bridge that the rest of PCIe Xonar cards have. Xonar D2X looks like another card that's particularly affected. So a motherboard on which a STX II or a D2X card has problems, might actually work with a different Xonar card.

The issue caused by BIOSes with AGESA 1.0.0.4B where systems are not booting while the Xonar or other PCI-e card are plugged in the motherboard is a different issue than the compatibility issues described above and which are the main subject of this page. This issue is treated separately in the "BIOSes with AGESA 1.0.0.4B caution" section and it is not reflected in the entries in the compatibility list.

Page updates

  • 13 Mar 2020: Updated "BIOSes with AGESA 1.0.0.4B caution" section. Added DGX with MSI B450 Tomahawk Max, D2X with ASUS PRIME X570 PRO, D2X with ASUS ROG STRIX X570-E Gaming.
  • 02 Mar 2020: Added DSX with ASUS PRIME B350-PLUS, STX II with Gigabyte X570 Aorus Xtreme.
  • 19 Feb 2020: Updated STX II with MSI B450 Gaming Pro Carbon AC, added STX with MSI B450 Gaming Pro Carbon AC, DX with ASUS Prime X570 Pro, D1 with ASUS PRIME X370-A, DX with Gigabyte GA-AB350-Gaming, removed DSX with Asus Prime x570 Pro because of typo.
  • 31 Jan 2020: Added D2X with ASUS ROG Strix X570-E.
  • 24 Jan 2020: Added STX II with MSI B450 Tomahawk, STX with MSI X370 Krait Gaming.
  • 15 Jan 2020: Added DSX with ASUS TUF Gaming X570-Plus, STX II with Asus ROG Strix X570-F Gaming, STX II with Gigabyte X470 AORUS ULTRA GAMING, STX II with ASUS Prime B450-Plus.
  • 10 Jan 2020: Added D2X with MSI X570 Gaming Edge Wifi, D2X with Asus Prime X570-P.
  • 04 Jan 2020: Added STX with Gigabyte x470 Aorus Ultra Gaming.
  • 13 Dec 2019: Updated "Possible solutions for BSOD and restart issues" section and added possible solution "7. Disable Xonar's recording devices".
  • 11 Dec 2019: Added STX with MSI Tomahawk B450 Max.
  • 09 Dec 2019: Added STX II with MSI MEG X570 ACE, DX with ASRock X570 Steel Legend.
  • 08 Dec 2019: Added STX II with ASUS TUF X570-Plus (Wi-Fi).
  • 06 Dec 2019: Updated "BIOSes with AGESA 1.0.0.4B caution" section. Added STX II with ASUS Pro WS X570-ACE, DX with ASUS Prime X570-P, STX II with ASUS X570 TUF GAMING X570-PLUS (WI-FI), STX II with ASRock X470 Taichi, DSX with ASUS Prime X570-Pro.
  • 26 Nov 2019: Updated "BIOSes with AGESA 1.0.0.4B caution" section. Added DX with Gigabyte B450 M, STX II with MSI X570-A PRO, STX with ASUS Prime X570-P.
  • 23 Nov 2019: Updated "BIOSes with AGESA 1.0.0.4B caution" section.
  • 20 Nov 2019: Updated "BIOSes with AGESA 1.0.0.4B caution" section. Added D2X with Gigabyte X570 Aorus Master, STX with ASUS Prime X570 PRO, STX II with ASUS Prime X570 PRO, DX with ASUS X570 TUF Gaming Plus, DGX with ASRock X570 Taichi, DGX with ASUS X570 TUF Gaming Plus .
  • 16 Nov 2019: Added DX with MSI MEG X570 ACE, STX with MSI MPG X570 Gaming Plus, STX with ASUS Prime X570 Pro.
  • 13 Nov 2019: Added STX II with Gigabyte X570 Aorus Elite, D2X with ASUS X570 ROG Crosshair VIII Hero, DX with MSI X370 Gaming Plus, DX with ASUS Pro WS X570-ACE, DX with ASUS Prime X570-P.
  • 9 Nov 2019: Added D2X with ASUS X570 ROG Crosshair VIII Hero.
  • 8 Nov 2019: Added DG with ASUS X370 Prime Pro, DGX with Gigabyte B450 Auros M, STX II with Asus ROG Strix x570-F, DX with Asus Prime X570 Pro, STX with ASUS X570 ROG Crosshair VIII Hero, STX II with ROG Crosshair VIII Hero (Wi-Fi), STX II with TUF Gaming X570-Plus (Wi-Fi), STX with TUF Gaming X570-Plus (Wi-Fi), STX with Gigabyte X570 Aorus PRO, DX with Gigabyte X570 Aorus Pro Wifi, STX with Gigabyte X570 Aorus Master, D2X with Gigabyte X570 Aorus Master, DGX with Gigabyte X570 Aorus Elite, STX with Gigabyte X570 Aorus Elite, D2X with ASRock X570M Pro4.
  • 5 Nov 2019: Added DX with Gigabyte X570 Aorus Master.
  • 3 Nov 2019: Added "BIOSes with AGESA 1.0.0.4B caution" section. Added DX with Gigabyte X570 Aorus Pro.
  • 31 Oct 2019: Added DGX with Biostar X570GT8 and DX with MSI B350 Tomahawk.
  • 24 Oct 2019: Added D2X with ASUS TUF GAMING X570-PLUS (WI-FI).
  • 18 Oct 2019: Added DSX with MSI B450 Tomahawk, STX II with MSI X570-A PRO, STX II with MSI B450 Tomahawk.
  • 08 Oct 2019: Added STX II with Gigabyte X570 Aorus Xtreme.
  • 29 Sep 2019: Added D2X with ASUS ROG STRIX X570-E Gaming.
  • 28 Sep 2019: Added STX II with ASUS Prime X570-P.
  • 26 Sep 2019: Added D2X with ASUS PRIME X570-P.
  • 21 Sep 2019: Added D2X with Gigabyte X470 AORUS ULTRA GAMING and STX with ASUS ROG Strix X470 F Gaming entries.
  • 17 Sep 2019: Added STX with ASUS ROG Strix X570-F Gaming entry.
  • 15 Sep 2019: Added DX with Gigabyte X470 Gaming 7 entry.
  • 13 Sep 2019: Added DGX with ASUS X370 ROG entry.
  • 11 Sep 2019: Updated intro and "Other info" sections. Added STX with MSI B350 and D2X with ASRock Fatal1ty X470 Gaming K4 entries. Updated "Possible solutions" with another possible solution (no. 3).
  • 02 Sep 2019: Updated table with Gigabyte X570 Aorus Master and ASUS X570 ROG Crosshair VIII Hero. Updated "Possible solutions" with another possible solution (no. 6).
  • 25 Aug 2019: Updated table with additional entries from ASUS ROG forum.
  • : Article published.

Compatibility status list (for system resets and BSODs issues)

Audio cardMotherboardWorks
Doesn't work
Xonar Essence STX IIASRock X470 Taichi#1
ASRock X370 Taichi#1
ASRock X370 Killer SLI#1
ASRock AB350 Pro4#1
ASUS X570 ROG Crosshair VIII Hero#1, #2
ASUS Prime X570-P#1
ASUS Prime X570 PRO#1?
ASUS Pro WS X570-ACE#1?
ASUS ROG Strix X570-F gaming#1, #2?
ASUS TUF Gaming X570-Plus (Wi-Fi)#1?#1, #2
ASUS Prime X470-Pro#1?
ASUS TUF X470-Plus Gaming#1
ASUS Prime B450-Plus#1, #2#1?
ASUS X370 ROG CROSSHAIR VI HERO#1, #2, #3, #4
ASUS X370 Prime Pro#1
ASUS X370 Prime#1
ASUS X370 Pro#1
ASUS PRIME B350-PLUS#1
ASUS ROG STRIX B350F#1
Gigabyte X570 Aorus Elite#1
Gigabyte X570 Aorus Master#1
Gigabyte X570 Aorus Xtreme#1#1, #2?
Gigabyte X470 Aorus Gaming 7#1
Gigabyte X470 AORUS ULTRA GAMING#1
Gigabyte B450 Aorus M#1
MSI MEG X570 AC#1
MSI X570-A PRO#1#1
MSI B450 Gaming Pro Carbon AC#1
MSI B450 Tomahawk#1#1?
Xonar Essence STXASUS Prime X570-P#1
ASUS Prime X570-Pro#1*, #2
ASUS X570 ROG Crosshair VIII Hero (Wi-Fi)#1
ASUS ROG Strix X570-F Gaming#1
ASUS TUF Gaming X570-Plus (Wi-Fi)#1
ASUS Prime X470-Pro#1
ASUS ROG Strix X470 F Gaming#1
Gigabyte X570 Aorus Elite#1*
Gigabyte X570 Aorus Master#1*
Gigabyte X570 Aorus Pro#1*
Gigabyte X470 Aorus Ultra Gaming#1
MSI MPG X570 Gaming Plus#1
MSI Tomahawk B450 Max#1
MSI B450 Gaming Pro Carbon AC#1
MSI X370 Krait Gaming#1
MSI B350 Tomahawk#1
Xonar Essence STASUS Prime B350 Plus#1, #2#1, #2
MSI B350 Tomahawk#1
ASUS Prime X370-a#1
Xonar D1ASUS Prime X370-A#1?
Xonar D2X

ASRock X570M Pro4#1[3]?
ASRock Fatal1ty X470 Gaming K4#1[3]
ASRock Fatal1ty B450 Gaming K4#1
ASUS PRIME X570-P#1?#1
ASUS PRIME X570 PRO#1
ASUS X570
ROG Crosshair VIII Hero
#1, #2?
ASUS ROG STRIX X570-E Gaming#1[4], #2[3]+[4], #3?, #4?
ASUS TUF GAMING X570-PLUS (WI-FI)#1
Gigabyte X570 Aorus Master#1*, #2
Gigabyte X470 Aorus ULTRA GAMING#1
MSI X570 Gaming Edge Wifi#1?
Xonar DG w/ ASMedia
1083 PCIe-to-PCI bridge
ASUS X370 Prime Pro#1
Xonar DGXASUS TUF Gaming X570-Plus#1
ASUS X370 ROG CROSSHAIR VI HERO#1
ASRock X570 Taichi#1
ASRock AB350M Pro 4#1
Biostar X570GT8#1
Gigabyte X570 Aorus Elite#1*
Gigabyte B450 Aorus M#1
MSI B450 Tomahawk Max#1
Xonar DSXASUS TUF Gaming X570-Plus#1
ASUS PRIME B350-PLUS#1
MSI X570 Meg Ace#1
MSI B450 Tomahawk#1
Xonar DXASUS Prime X570-P#1, #2
ASUS Prime X570-Pro#1, #2
ASUS Pro WS X570-ACE#1
ASUS TUF Gaming X570-Plus#1
ASRock X570 Steel Legend#1
ASRock Fatal1ty B450 Gaming K4#1
Gigabyte X570 Aorus Master#1
Gigabyte X570 Aorus Pro#1
Gigabyte X470 Aorus Gaming 7#1
Gigabyte B450 M#1
Gigabyte GA-AB350-Gaming#1?
MSI MEG X570 ACE#1
MSI X370 Gaming Plus#1
MSI B350 Tomahawk#1

List will be periodically updated. If you have a Xonar PCI/PCIe card and a AMD Ryzen AM4 motherboard leave a comment below with the compatibility status.

  • * Link mentions not working, but that's only with BIOS with AGESA 1.0.0.4B.
  • ? Asked more details or unclear situation.
  • [3] Works with possible solution 3. Usually I place these entries under "Doesn't work" because they involve lowering the PCIe speed sometimes considerably and that can affect the speed of other devices (video card, m.2 storage devices, USB 3.1).
  • [4] Works with possible solution 4.

Possible solutions for BSOD and restart issues

Here are some things you could do that could fix or workaround the compatibility issues. These solutions are not mutually exclusive, than means sometimes a combination of multiple solutions will make it work.

1. Update the motherboard BIOS to the latest version

But avoid early AGESA 1.0.0.4B BIOS versions (see "BIOSes with AGESA 1.0.0.4B caution" below for more info).

2. Do a clean Windows install

If you're using the Windows installation from your previous system, do a clean Windows install.

3. Switch the PCIe slot speed to Gen 3/2/1

In BIOS, try switching the PCIe connection where the Xonar card is plugged from Gen 4 to Gen 3/2/1 or from Gen 3 to Gen 2/1. This method has been described in detail here by b1tmaster0 for his ASRock Fatal1ty X470 Gaming K4. Such an option is not available for all the motherboards. Some info and other ways to do this:

  1. Location and name of the settings is board specific and may also vary with BIOS versions. For ASRock it may be under "Advanced\AMD PBS\" and may be only listed as "M.2 PCIe Switch". For MSI it may be under "Settings\Advanced\PCI Subsystem Settings\" with options called "PCI_E* - Max Link Speed". For ASUS it may be under "Advanced\Onboard Devices Configuration\" with options called "PCIEX** Mode" (pic #1). For Gigabyte it may be under "Settings\Miscellaneous\" with options called "PCIe Slot Configuration".
  2. For his ASRock Fatal1ty X470 Gaming K4, b1tmaster0 changed the "M.2 PCIe Switch" connection speed, which was for his M2 slot that was also shared with the PCIe slot where the Xonar card was placed. You can check which M2 and PCIe slots share the same connection by consulting the motherboard manual.
  3. You can figure the name/number of the PCIe slot the card is placed in by going to MSI's "Board Explorer" or Gigabyte's "System Information\Plug in Devices Info" or by consulting the motherboard's manual.
  4. "PCIe x16 Switch" or similarly named options are for setting the connection speed of the first x16 slot and it's where you usually have the GPU. Some X370/X470/X570 motherboards have the 2nd PCIe x16 length slot connected directly to the CPU. Consult the motherboard specs or manual to find out if the 2nd PCIe x16 slot is connected to the CPU or the chipset. If the 2nd PCIe x16 length slot is directly connected to the CPU, you could place the Xonar card in the 2nd x16 length slot, enable the slot by setting "PCIe x16/2×8 Switch" or similar to "2x8" and change "PCIe x16 Switch" to "Gen 1". If it works your could also try with the speedier "Gen 2". Your GPU may run a bit slower, see benchmarks here and here, which depending on your computer use case and GPU may or may not be important.
  5. "Promontory PCIe Switch" or similarly named options are for controlling the connection link between the chipset and CPU. If you don't have the option to set the connection speed for a specific PCIe slot you could try setting this to "Gen 1" and if it works your could also try with the speedier "Gen 2". This may limit the speed of the devices connected to the chipset (NVME M2/PCIe SSD), USB3.x flash drives, other PCIe cards.
4. Move the card to a different PCIe slot

Try a PCIe slot that is connected directly to the CPU, which is the 1st PCIe x16 slot, and for some X370/X470/X570 motherboards also the 2nd x16 length slot. Consult the motherboard specs or manual to find out if the 2nd PCIe x16 slot is connected to the CPU or the chipset. If it's connected to the CPU, then the 2nd x16 length slot needs to be enabled in BIOS, see the description on  possible solution 3. d. "PCIe x16 Switch".

Also try the other PCIe ports, maybe one will work.

5. Install UNi Xonar v1.71.1 driver

It might reduce the frequency of these issues or even eliminate them. For STX II cards these drivers might cause a loss of audio quality (#1), waiting more confirmations on this claim.

6. (Unlikely) Avoid IRQ sharing between Xonar card and other devices

To do so you could try switching the other devices interrupts from Line-based to MSI, see info here. Do not switch the Xonar card to MSI as it will prevent your system from booting. You can try this in conjunction with moving the card to a PCIe in which the Xonar card IRQ is shared with less devices.

7. Disable Xonar's recording devices

Especially if your system resets/crashes when using applications that transmits or can transmit sound (such as Discord, Steam, Skype, Firefox, Chrome, etc.) you should try the following solutions:

a. Disable some of Xonar's recording inputs but keep either Microphone or Line In depending on which one you use. To do so, open Windows Sound (right-click on Windows Volume tray icon-> Sounds or if it's missing type in Windows search: “change system sounds”)-> Select Recording tab-> If you use Microphone input, then right-click and select Disable for: Line In(ASUS Xonar...), ALT (ASUS X...) and AUX (ASUS X...). Then right-click on Microphone (ASUS Xonar...) and select "Set as Default" and "Set as Default Communication Device".

b. Disable all of Xonar's recording inputs and use the Microphone from the onboard audio card. Try this is the solution above does not work. To do so, open Windows Sound (right-click on Windows Volume tray icon-> Sounds or if missing type in Windows search: “change system sounds”)-> Select Recording tab-> Right-click and select Disable for: Microphone (ASUS Xonar...), Line In (ASUS X...), ALT (ASUS X...), AUX (ASUS X...), Stereo Mix(ASUS X...) and Wave (ASUS X...). Then right-click on Microphone (HD Audio.../Realtek.../SupremeFX...) and select "Set as Default" and "Set as Default Communication Device".

c. If neither of the above solutions are applicable to you as you need both the Xonar's Microphone and Line In enabled, you could try is to select Microphone (ASUS Xonar…) or Line In (ASUS Xonar…) as input device in each of the recording applications that causes a reset/crash. For Discord-> User Settings-> Voice & Video. For Steam->Friends List window-> Gear icon->Voice->"Voice input device". For Firefox and Chrome you might not be able to do this.

 

Please leave feedback in the comment section below if one of these methods worked for you. Mention your sound card, motherboard, CPU and OS.

Other info & ASUS's response to these compatibility issues

Threads discussing these issues on ASUS ROG forums here and here.

ASUS official FAQ response about these issues here and here. The statement from ASUS that the cards (at least STXII and D2X) are not compatible is, at the very least, inaccurate. Furthermore, you would think that making both the Xonar sound cards and their own AMD Ryzen AM4 motherboards, most of which are affected by these compatibility issues, would make it much easier for ASUS to find a solution to the problem. Speaks volumes of how "great" their support is. To make matters even worse, after concluding that the cards are not compatible, they closed the main forum thread discussing this issue, thus roadblocking any community driven investigation for a possible solution.

On the topic of ASUS motherboards compatibility with sound cards, it's worth noting that you may run into issues with Creative cards as well (#1, #2). It's unclear at the moment if you will have the same problem with other motherboard brands or this problem affects mostly ASUS X570 boards.

BIOSes with AGESA 1.0.0.4B caution

Users are reporting that after updating the BIOS to a newer version that has AGESA 1.0.0.4B, the system won't boot if you have the Xonar card plugged in the motherboard. This happens with other PCIe cards as well (#1, #2, #3). Most motherboards brands seem to be affected (BIOSTAR #1, Gigabyte #1+, #2, ASUS #1, #2, #3, #4, ASRock #1). If you don't want to go to the hassles of updating the BIOS again to the previous version, you should hold off the update. Also, for some motherboards it is not possible to go back to the previous BIOS (ASUS #1, #2).

Update 13 Mar 2020: The fixed BIOS versions could still have problems with other PCIe cards. As someone reports here, his system does not work when the PCIe Firewire card is plugged. If you have another PCIe card and have a motherboard from ASUS or from another manufacturer which does not allow you to downgrade to a previous BIOS version, you should probably not update the BIOS to any version with AGESA 1.0.0.4B or newer. If you have a dual BIOS motherboard, you should be fine.

Update 06 Dec 2019: ASUS released on their official product pages the fixed BIOSes, at least for some of their X570 motherboards. For some of their motherboards the v1405 is the fixed one. The fix is not mentioned in the release notes, but the BIOS that follows after the initial AGESA 1.0.0.4B BIOS should be the fixed one.

Update 26 Nov 2019: ASRock's fixed beta BIOS versions are now available on products BIOS pages under Beta BIOS section with the changelog listing "Improve PCIe card compatibility". For ASUS motherboards and also other manufacturers,  fixed BIOS versions can be found here, for some of Asus's X570 motherboards the fixed BIOS versions are labeled 1405. You should update to these beta BIOS versions only if you are stuck with a broken BIOS with AGESA 1.0.0.4B, otherwise you should probably wait for the final versions.

Update 23 Nov 2019: ASUS started distributing through forums and technical support a fixed beta BIOS for some of their motherboards (#1, #2, #3).

Update 20 Nov 2019: Gigabyte(#1) and MSI(#1, #2) released updated BIOS versions with AGESA 1.0.0.4B that do not have this issue. It seems Gigabyte replaced the previous BIOS and does not list the fix in the changelog, thus I am not sure all of Gigabyte's motherboards have the fixed BIOS, but BIOSes released on 2019/11/08 or later should have the fix. MSI list in their fixed BIOS change log "Improved PCI-E device compatibility". ASRock does offer through technical support a beta BIOS for some their motherboards that also works fine (#1, #2). I am not aware that ASUS or BIOSTAR have anything yet.

If you've updated the BIOS and the system no longer boots, you could try this: remove the sound card, start the PC and enter the BIOS, look for a setting a called “Initial Display Output” or similar, set it to the PCIe slot in which the main video card is plugged in, save settings and shut down the PC, reinsert the sound card and see if system boots. If it does not, remove the sound card again and revert back to the previous BIOS.

If you run into these issues you could contact your motherboard support letting them know of the issue.

Useful for:

  • ASUS Xonar DG, Xonar DGX, Xonar DG SI, Xonar DS, Xonar DSX, Xonar D1, Xonar D2, Xonar DX, Xonar D2X, Xonar HDAV, Xonar HDAV Slim, Xonar Essence ST, Xonar Essence STX, Xonar Essence STX II, Xonar Xense.
  • Other C-media CMI8786 and CMI8788  audio chipset cards:
    • Auzentech: HDA X-Purity 7.1, X-Meridian 1G, X-Meridian 2G.
    • HTOmega: Claro, Claro Plus, Claro II, Claro Halo, eClaro.
    • Razer Barracuda AC-1.
    • TempoTec HIFIER Serenade.
  • AMD B350, X370, B450, X470, X570, A320, x399 chipset motherboards.

265 Comments

  1. Brad01 Feb 2020 @ 06:39

    Upgrades from Ryzen 5 1600x to ryzen 7 3800x on a Gigabyte Ab350 gaming 1 mobo. Worked on old CPU and now it doesn't work. Mobo is on latest bios f50a. Literally only did a CPU upgrade and I can't get the Asus Xonar DX to work properly now. I an using the latest Uni Xonar drivers but the program crashes whener I try to change settings in the program. Windows shows sounds being sent (fluctuations in sound meter) but no sound on my end. I'm using it for Dolby Digital Live to use with my transmitter for my Turtlebeach Elite 800 wireless headset.

    Reply

    • CarvedInside02 Feb 2020 @ 00:12

      You don't get any reboots when changing settings on the program crashes?
      Which program crashes, ASUS Audio Center or C-Media Panel? Try changing settings with the other one and also with XonarSwitch.

      Reply

  2. Anonymous20 Feb 2020 @ 18:54

    Ryzen 7 1700
    ASUS PRIME B350-PLUS BIOS 5407 (AGESA 1.0.0.4B)
    Windows10 18363.657
    Xonar DSX
    UNi Xonar W10 1825 v1.81a r2
    Works fine. Thanks.

    Reply

  3. Jean Paul21 Feb 2020 @ 18:39

    Upgraded from a Gigabyte GA-Z77X-UD5H to Gigabyte X570 Extreme, while using my existing Windows installation. Decided to completely reinstall and update Windows 10 (deleting partitions also, not just a reset) and suffered issues with system reboots when installing the 1.80b driver. Managed to install it somehow at first (first attempt led to a spontaneous reboot, second attempt magically worked, I didn't think much of it at first). Later switched to 1.81 after issues with audio stutter in Red Dead Redemption 2. This version causes conflicts with the AMD video card driver (with a Sapphire 5600XT), games crash and Windows reports that the video card driver recovered.

    Going back to 1.80b was an absolute pain due of the constant reboots at driver install, that didn't seem possible anymore. Neither in safe mode did I manage to install it at first. The only way I managed to install it with consistent success, is by uninstalling the existing UNi Xonar driver, running the UNi driver cleaner, reboot, go to device manager and uninstalling the device driver from there, even if none is installed (causes the entire audio card to disappear), another reboot and then install.

    So far only Red Dead Redemption 2 has issues, but very inconsistent. Initially I managed to play this game without stutter before, but there are some peculiarities with both video as well as audio with this game, especially if you don't play for a couple of days or more (something other people apparently noticed also). Other games have not had issues so far.

    Reply

    • CarvedInside22 Feb 2020 @ 18:31

      1. What Xonar card do you have?
      2. When in comes to the trouble installing the Xonar drivers, did you try the possible solution 3 and 4 from this page?
      3. So your current issue with RDR2 is audio stutter?
      4. How your system behaves in RDR2 if you disable the Xonar card and use the onboard card?
      5. If you can tell me your motherboard BIOS version.

      I'm trying to asses if the issues you are reporting are because of RDR2, the Xonar card, the AMD Radeon 5600XT or DPC latency.

      Reply

      • Jean Paul22 Feb 2020 @ 19:22

        1. Essence STX II
        2. No, I found this page after I managed to install the card
        3. Yes, I just solved this by changing the Speaker Properties > Advanced > Default Format to another value, then back to 24 bit 48000 Hz
        4. Not tested now that I fixed it. Before reinstalling Windows, I used the same installation as the Intel board where the audio card drivers were already installed (also 1.80b), I had no issues in RDR2. This started after the re-install of Windows
        5. F11 using AGESA 1.0.0.4 B

        Currently it looks like it's possible to install the driver following the previously mentioned steps, and switching the sample rate/bit rate back and forth fixed issues I only had in RDR2.

        Reply

        • CarvedInside22 Feb 2020 @ 20:42

          Interesting. Thank you for the information. If the issue was solved by changing back and forth the Windows playback default format, then the problem was from a Windows 10 bug. It never ceases to amaze me the number of bugs Windows 10 has and it's being added with each Windows 10 major update. Can you tell me the version and build number of your Windows 10?

          Also if tell me if your system restarts when you change between in Xonar Audio Panel between from speakers to front panel headphones.

          FYI 24bit 48000 Hz is not best setting for audio playback if you are listening to music with a sample rate of 44.1kHz. I've written a bit about this here.

          Reply

          • Jean Paul23 Feb 2020 @ 09:38

            I'm running Windows 10 Pro version 1909 build 18363.657.

            Thanks for the guide. I know it and have some uncertainties that I find hard to check. I use my PC for movies (Netflix, Prime, Google Play), music (Spotify) and games. I can't really find anything about Netflix for example, but I understand more and more games sample at 48KHz, though no game seems to tell you what they use. I will try 44.1 KHz.

            My system indeed restarts when changing to FP headphones in the Xonar Audio Panel.

            Reply

            • CarvedInside24 Feb 2020 @ 02:05

              Generally speaking, music quality is more important than audio quality of movies or games. Of course one could have other priorities.
              It's hard to tell the sample rate of audio files in modern games because they are packed in more or less protected containers. Netflix streams have audio sampled at 48kHz.
              There is another discussion whether there is a benefit to having audio files samples at 48kHz. Basically you'll have be able to hear frequencies up to 24kHz. A file sampled at 48kHz can contain frequencies up to 24kHz (48 divided by 2). Most adult humans don't come even close to this. You can test your hearing performance with the sample files from here.

              Regarding the system reset. It means your system is having issues with the Xonar card and you will most likely get occasional restarts even if you don't change the Xonar settings.
              You'll should try possible solutions 3 and 4. Let me know if any of those help fix the issues.

              Reply

  4. V.J.26 Feb 2020 @ 17:00

    1.Sound Card:Essence STX II (Driver v8.1.11.5 for win10 64bit)
    2.OS:WINDOWS 10 PRO v1909 (Build18363.657)
    3.CPU:AMD 3950X (default, no overclock)
    4.MB:Gigabyte X570 AORUS XTREME - BIOS Ver:F11(2019/12/09;AGESA 1.0.0.4B)
    5.Memory:G.Skill Trident Z Neo DDR4-3600MHz 32GB (2x16GB)
    Works fine, no BSOD, can switch to headphone and switch back 🙂
    Thanks

    Reply

    • CarvedInside26 Feb 2020 @ 18:46

      Thank you for the detailed information. In which PCIe slot the Xonar STX II is plugged in? Have you changed the PCIe slot speed in BIOS? Which video card do you have?

      Reply

      • V.J.26 Feb 2020 @ 21:00

        My Sound card was plugged in slot 3(PCIe x4),Video card is in slot1(PCIe x16)
        Not change the PCIe speed in BIOS(gigabyte default is auto),but my video card is runing at PCIe x16 3.0(GPU-Z)
        My video card:MSI 2080Ti Gaming X Trio
        Thanks

        Reply

  5. kategra03 Mar 2020 @ 02:05

    PCI Express card ( Firewire 400 adapter PCI express gen 1.0a,) no boot after updating to bios 1905 (from 1204) on Asus TUF Gaming X570 Plus.
    PC boots only if I remove the PCI, otherwise gets stuck in a restart loop. I tried every slot 4x and 16X, I tried to change mode to 1 gen 2 gen 3 gen, any slot does not work.
    Is there any chance I could revert to old bios?

    I can't connect my Firewire audio interface ( costs 900 EUR to replace it with newer USB ones).

    Reply

    • CarvedInside03 Mar 2020 @ 02:30

      Isn't the new bios version 1405?
      From 1404 bios release notes "you will not be able to downgrade your BIOS after updating to this BIOS version". You will have to contact ASUS support and let them know of the problem you are having.
      Instead of replacing the Firewire adapter, you could buy a new motherboard and hopefully it will be with the old BIOS. Note that the motherboards that come now out of the factory are flashed with the newer bioses.

      Reply

  6. nexnz07 Mar 2020 @ 06:05

    MSI Tomahawk Max - BIOS 3.5
    Ryzen 5 3600
    Xonar DGX
    Standard install but unselected upscaling options
    Driver = UNi-Xonar-W10-1825-v1.81a-r2
    Working fine so far...

    Reply

  7. romek7111 Mar 2020 @ 12:05

    Ryzen 7 3800x
    ASUS PRIME x570 PRO BIOS 1406 beta
    WINDOWS 7 PRO 64 bit
    XONAR D2X Driver 1823v1.80r3
    Works fine, no BSOD

    Reply

    • CarvedInside11 Mar 2020 @ 18:12

      Thank you for the information. In which PCIe slot the Xonar D2X is plugged in? Have you changed the PCIe slot speed in BIOS? Which video card do you have?

      Reply

      • romek7112 Mar 2020 @ 00:25

        Xonar is mounted in the PCIEX16_3 slot.
        Not changed the speed of PCIE slot in the BIOS. I have MSI GeForce RTX 2060 graphics card.

        Reply

  8. Chiko20 Mar 2020 @ 23:21

    Xonar ds

    I used my sound card without problems for years with the pc components above.
    My old system (from 2013)
    İntel i52500
    Msi h67ms-e23 (b3)
    -------------------------------------------
    My new system.
    ryzen 5 3600
    Gigabyte ga-a320m-hd2 (I'm using the latest bios version. F50a)

    I had nightmare times when I had these PC components! I chose my motherboard by my sound card. I didn't want to throw it away. That's why I chose a motherboard with a pci slot.
    the pc started to restart when installing the software first. Then he started again at the opening of the discord.and from time to time the pc was doing restart.I gave the motherboard back and again to the guarantee for months.

    Then I tampered with the pci slot option. And yes, the gen1 option was working! But this gen1 option has brought some problems as well. The video card was causing freezes in old games! I usually freeze and throw away in call of duty games!

    I'm still looking for a solution to this problem and i've seen this forum. I have a lot of respect for what you're doing. I hope you solve this problem.
    I don't know English. I hope bing turned it right. 🙂
    Thanks in advance for your help.

    Reply

    • CarvedInside21 Mar 2020 @ 06:08

      1. Do you have any other PCI card (network card, TV Tuner) that you can try in that PCI slot and see how you system behaves with that?
      2. Tell me the exact name of the PCIe setting you've changed in BIOS to Gen1. Have you tried setting it to Gen2?
      3. Have you tried the other possible solutions from the article above?
      4. Looking at your motherboard's manual, there an option in BIOS under BIOS page-> "Other PCI Device ROM Priority". Try setting this to "Legacy Only" and to "Disabled" see if it makes any difference.
      The writing and translation is ok.

      Reply

      • Chiko21 Mar 2020 @ 12:57

        I just discovered this form. I found the Gene1 solution myself. I mean, I've tried a lot of functions in two months. Finally, I tried other xonar drivers.

        I would like to share with you some of my experiences and observations.

        When I put my motherboard on the service, they said it was okay if they tried with a TV card. Then I tried my sound card where I bought the motherboard. It didn't seem credible. Windows startups were smooth. I've opened and closed Discord many times.

        Those who performed these tests tested with a 1 or 2 series CPU instead of 3 series ryzen.
        I'm answering your questions.
        1.I don't have any other pci cards.
        2.Any options other than gen1 do not work.
        3.I'm going to go through the article with a friend who knows English, and I'm going to try what's being said.
        4.When I did this on my old motherboard, the image was going and I could get a visual when I took my video card off. I'll try this, too.

        I appreciate your help.
        In summary, I think the problem is in the three series ryzen's.

        Reply

        • Chiko21 Mar 2020 @ 14:11

          I've done other experiments.
          ------------
          4. Looking at your motherboard's manual, there an option in BIOS under BIOS page-> "Other PCI Device ROM Priority". Try setting this to "Legacy Only" and to "Disabled" see if it makes any difference.
          ------------
          I was using "legacy only" as default. I tested the values "disable" and "uefi only" at gen1 and outo values.
          I continue to experience freezing again in games worth gen1.

          in addition to
          You said don't update AGESA 1.0.0.4B. I'm using the latest version. So AGESA 1.0.0.4B! 🙁
          I hope there's a solution for us.
          Thanks.

          Reply

        • CarvedInside22 Mar 2020 @ 07:49

          2. Tell me the exact name of the PCIe setting you've changed in BIOS to Gen1.

          Reply

          • Chiko22 Mar 2020 @ 12:41

            PCIe Slot Configuration.
            It's like in the picture.
            https://i.ytimg.com/vi/X8z_wTStcf8/maxresdefault.jpg

            Reply

          • Chiko28 Mar 2020 @ 15:35

            I noticed something terrible today.
            I'm playing Doom eternal. Fps values were very low than I saw in videos.
            PcIe Slot Configuration option auto instead of Gen1. And the game became fluid!
            ----
            Usually in games, this setting does not affect performance. I think we need gen3 for Vulcan. I think I'm going to make a choice between my sound card and my video card. I hope there's a solution to this problem.

            Reply

            • CarvedInside28 Mar 2020 @ 22:58

              You will have to try the other possible solutions, see if any of one of them works.

              Reply

              • Chiko29 Mar 2020 @ 01:02

                "PcIe Slot Configuration" option does not have a solution except to make "gen1" for me. I'm afraid I don't use my sound card anymore. But I'll always check this page. I'm sure there'll be a solution.
                Thank you for everything.

                Reply

  9. Renato24 Mar 2020 @ 16:40

    Xonar DSX doesn't work with Gigabyte B450 Aorus M, I was having system reboots all the time whenever I had a sound playing, now I'll try with a Xonar DG and I'll keep you informed.

    Reply

    • CarvedInside25 Mar 2020 @ 07:33

      Thank you for information. With the Xonar DSX card,did you try any of the possible solutions I presented in the article above?

      Reply

      • Renato25 Mar 2020 @ 17:38

        I only tried the solutions 1, 2, 5 and 7. This problem was giving me a lot of headache so I gave up lol. I returned to the sound of my motherboard (Realtek) as I'm a casual user, I'm not noticing any difference in sound so I'm satisfied.

        Reply

        • CarvedInside25 Mar 2020 @ 23:53

          So did you also tried the Xonar DGX? You wrote Xonar DG, but since your motherboard does not have a PCI slot I assume you wanted to say DGX.
          Which CPU do you have?

          Reply

          • Renato26 Mar 2020 @ 00:06

            I don't have a DGX, it is really a DG and a DSX, yeah I forgot about the PCI slot when I was typing that I'd try the DG, it is incompatible.
            My CPU is a AMD Ryzen 5 2600.

            Reply

  10. Profane471127 Mar 2020 @ 13:18

    I have a problem and hope you can help me. I have a Gigabyte B450 Aorus Elite AMD B450 with an 3700x.
    When i install my Essence STX (NOT II), in none of the PCIe slots the card is recognized. On my old
    MoBo, an Intel, it works flawless. Any recommendations?

    Reply

    • Profane471127 Mar 2020 @ 16:00

      Ah, some news. I switched to Gen1, then the card was recognized ONE time. Installed the driver and had sound. During the next hour the relays on the card clicked one time, the complete system was lagging as hell, and after the next reboot the card was not recognized again.

      Reply

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