Fix camera/webcam not working after Windows 10 1803/1809/1903 update

Starting with Windows 10 version 1803 (April 2018 update), Microsoft changed the behavior of camera app access setting so that it affects desktop applications as well.


  • 9 Feb 2019: Updated the guide to include suggestion about turning on the camera for Win32WebViewHost app
  • : Article published

To fix this do the following:

1. Go to Windows settings and select Privacy.

2. Select Camera and switch on the “Allow apps to access your camera” toggle.

3. Under "Choose which apps can access your camera" check that Win32WebViewHost (later renamed as Desktop App Web Viewer) is turned on as some desktop applications will need it.

4. Restart those applications where you’ve wanted to use the camera/webcam.

5. (Optional) To block apps access to camera you will have to toggle camera off for each app.You will have to do this after each new app you install. It's recommended that you do not turn off the camera access for Win32WebViewHost (later renamed as Desktop App Web Viewer) as some desktop applications will need it.

Applies to Windows 10 versions 1803 (April 2018 update), version 1809 (October 2018 update), version 1903 (April 2019 update), version 1909 and later, Windows Server 2019.

Useful for Skype, WhatsApp, Discord, OBS Studio, XSplit, Bandicam, Edge, Chrome, Firefox, Opera, Facebook Messenger, Zoom etc.


  1. Brad22 Jun 2018 @ 09:44

    Also go to apps & features, then to camera, click on advanced options, and make sure your camera & microphone are on in there.


  2. Nick19 Jul 2018 @ 20:28

    My system has the "allow apps" turned on. The camera video works, but trying to use the webcam software (Orbit/Sphere AF) clicking on the Webcam Controller button does not open the controller. However, if I click the "Motion Detection" button and select "Controls" I do get a control "box" and can control pan/tilt/zoom.


  3. ed28 Oct 2018 @ 04:17

    sounds like we've been hung out to dry my microsoft on this issue


  4. Josie20 Jan 2020 @ 02:41

    i've tried this and it still seems to not be working, is there anything else that may work ?


  5. markie30 Jan 2020 @ 03:18

    You are awesome!!!! This fixed the issue!


  6. Julia24 Mar 2020 @ 17:33

    Ive tried this too and still not working. Zoom is in separate list under other apps and says it can access camera.



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