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Every time I try to launch the Asio, I will get an error message saying AsusAudioCenter has stopped working, however the audio will still work, with very high dpc latency of 650-740 but an occasional jump to 6000, this never used to happen as one day my sound card was not being detected by windows. I reseat the sound card and it started working again with these issues, I have also placed my sound card on every available slot with the same result. The drivers I was using prior was the 1.80a r3, for me they were rock solid with no issues to mention.The issues occurred randomly. The original xonar drivers will allow me to use the Asio function without any crashes, but it will have an increase in latency of around 740- 760 with occasional jumps to 6000 (Version 7.0.8.1821). I have noticed that when I disable my WiFi card my dpc latency will drop around 200 on both drivers. I have tried every single driver you have with the same result, and I did uninstall the drivers properly. I have run the ChkDisk function with no error messages. The latency is especially noticeable when watching videos and playing games.My motherboard sound was always disabled.
Windows error message (1.64 r3, all drivers apart from original xonar have same error message):
Problem Event Name: APPCRASH
Application Name: AsusAudioCenter.exe
Application Version: 0.3.0.58
Application Timestamp: 5067972e
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.23915
Fault Module Timestamp: 59b94a16
Exception Code: c0000005
Exception Offset: 000222e2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Specs:
Windows 7 SP1 64bit
Xonar DSX
Xonar drivers may not be responsible for the high DPC latency issues you are experiencing. Quick way to find this out would be to uninstall the drivers and see how high the DPC is then. For a in-depth DPC analysis, check DPC latency with LatencyMon and see which driver is causing the high DPC latency. And take a look at the article I wrote if you haven't already.
For the appcrash, some of your Windows files might be corrupted. This may be fixable by running the following commands in CMD one by one:
It may announce you that need to run the sfc command multiple times.
If this does not fix things, I don't know what else you could do to fix things. If that's the case, you may try and save the "C:\Program Files\UNi Xonar Audio\Customapp" folder with AsusAudioCenter.exe from v1.64 and use it with newer drivers.
Unfortunately I wasn't able to restore the Asio setting back even with your suggestions, however I did find the culprit for the extremely high dpc latency thanks to your suggestion of using LatencyMon, it was the Nvidia Drivers (388.71). After I uninstalled it my dpc dropped to around 40 with spikes to 100. Anyway thank you for your work for bringing out these custom drivers.
For the DPC Latency problems with the Nvidia drivers, besides trying different driver versions you should try disabling Nvidia High Definition Audio devices in Device Manager.
Asus Xonar D2X - Windows 10 Enterprise build 1709:
- Asus geniune latest drivers (1823): Sleep is fine, Skype desktop causes a memory error on system restart (discussed in many forums)
- UNi Xonar W10 1825 v1.81a r2: same as Asus geniune 1823 drivers
- UNi Xonar 1816/1821 v1.71: Skype issue is fixed, no problems with sleep mode, everything looks good, at least for the little I use
Many thanks for providing all this support
Thank you for sharing. Prior to build 1709, did you have this problem with Skype?
A possible fix for Skype BSOD would be to go to Skype settings and disable the log off sound.
It was a first install of win 10. Was on win 7 previously without issues.
Disabling sound card in device manager and setting skype to other devices + uninstall audio drivers doesn't fix the memory error nag (not a BSOD) of skype on Windows restart. Doesn't happen when manually closing skype
For now, i have no more speakers and using onboard audio to monitor. Once I get new descent speakers, I'll check again the drivers. Will just image my disk before doing so...
Hi, with the new drivers the GX button is removed. So is there any point in having HsMgr application load on startup? And if so, should just HsMgr64 be loaded rather than having both HsMgr and HmMgr64 load? Thanks
Hi. Beside GX functionality, HsMgr was intended to hook in specific applications for other functions. The only one I know is hooking into an older version of RMAA in order to reduce input latency. Will have to look more into it before disabling them in the "Normal" configuration for 1825 drivers.
About HsMgr and HsMgr64 both running. I was thinking that there are 2 versions running, one for hooking into x86 exes and one for x64 exes, but I don't know if there are x64 exes for games with EAX support. Will have to do research and testing to know if they are both useful or which one to disable on x64 OS.
Thanks for bringing this up.
Hi,
I have an old Asus Essence STX original sound card, 10 yrs old. I upgraded to Win 10 and found that the installation disk does not fully load. The audio drivers are installed but, the Asus audio center does not load. Without that software, I'm unable to adjust any settings to record at. Please help. I'm also afraid that If I upgrade to the newer card STX II, I still will have the same problem in getting the audio center to load. It did load in win 8 after several attempts.
Thanks,
Rich
Hi. Which drivers and version have you installed? Does the installation finish? Is Asus Audio Center installed but does not load or it isn't?
Buying the STX II won't solve your problem.
Hi, The drivers I installed were from the installation disk in the vista folder ( there were only two options, Win XP and vista). The card is 10 years old and is version 1.0
The installation does not finish. the audio drivers are installed but not the audio center software. BTW, it did completely install on another desktop using Windows 8. There is a current software/drivers available on line. I tried installing it but, it won’t because it doesn’t recognize the newer version, STX II.
This card is almost useless to me. I love the card but, I’m stuck with it having hit a brick wall. I did call them and they said the card was very old and they do not support it any more.
Your comment above was written as a new comment instead of a reply to the discussion. I moved it but for future comments please use the reply button properly. When replying to an existing discussion use reply button floating on the right of the comment you are replying to.
Seems strange to me that you've come here for help but you did not install the UNi Xonar drivers that this page is all about. This is not ok. I suggest that you try to install UNi Xonar 1816/1821 v1.71 drivers that are linked in in the post above.
Hi,
I am sorry for using comments once again, I had java script issues and was prevented form using the reply button. But, I just want to thank you for being probably the only person alive who was able to solve this issue. I did click on the suggested link and Voila! it works! I now have access to Asus audio center. You saved me lots of money, time and aggravation. People like yourself are a rare commodity! I will gladly contribute $$$ to your site.
Thanks again,
Rich
It's understandable if there are JavaScript issues.
Your welcome and I'm glad to hear my drivers helped. Greatly appreciate your donation.
Hi. I'm thinking about buying this card because of the headphone amp. I'm already using Windows 10 Creators. I'm a little bit confused, the official drivers that I can find on the website of Asus don't work on Win 1709? If they do work, what is the reason to use your modded drivers with some of the bugs that I saw? Less bloatware? Would you advise me against buying this sound card because of the driver situation and to look for another solution? Thank you for your work anyway 🙂
Hi. Which card are you interested in buying? The Xonar cards are no longer supported by ASUS and audio chip maker C-media, not that they ever gave a damn before. This means if stupid M$ breaks things further with Windows 10, at some point the drivers will not work at all and there won't be anyone to fix them and I can only do so much. Official and unofficial drivers will work with Windows 10 1709 but there are issues, some of them are listed in the Windows 10 section in the page above. So far UNi Xonar v1.71 drivers seem to be the most stable. The reasons for using UNi Xonar drivers are listed in Uni Xonar introduction and UNi Xonar features, in short additional fixes and optimal configuration.
What is your budget? Clearly a unsupported card isn't worth buying at least not if it's new, maybe just as used.
My bad, my question was about the Xonar DG. I was looking for something with a max budget of around 50€, and I found a Xonar DG used with 20€. I think I will give it a try and see how it is. Thank you for your reply.
You should look for a Xonar DGX instead, because this being on PCIe is more futureproof since newer motherboard are less likely to have a PCI slot. Your welcome.
Hey! Just wanted to drop a big thank you for your drivers.
I had a very old Asus Essence STX I laying around; Unfortunately the onboard audio was causing electrical noise with cpu activity, so I pulled the card from my old computer, stuck it in and installed your UNi Xonar 1816/1823 v1.80a r3 drivers on Win 10 64 bit creator's edition. RCA connected into a A20 Headphone amp driving DT1990's.
Perfect. All applications work properly, all audio is audible with zero hiss or interference of any sort. Glad to have your contribution with the drivers making it all work perfectly!
Hey. I am pleased to hear this.
Xonar DG, had 1.81 and 1.80 (tried reinstalling 3-4 times)
What worked was rolling aback to 1.75a-r3.
Steps that worked for me.
Uninstalling current drivers, Reboot, Installing UNi-Xonar-1822-v1.75a-r3.exe , Reboot. Set Speakers to 5.1, turn on SPDIF out.
I am weird in that I use the SPDIF out to a Yamaha Receiver for Left and Right but I used the Sub OUT from my DG to my Klipsch Promedia Sub. I am only using the .1 of the promedia.
What was the problem with 1.81 or 1.80? You could use analog Subwoffer output along side with S/PDIF?
In 1.81 and 1.80, I could "setup" the speakers and test that the correct signal was directed correctly ( SPDIF and SUB). This was under Windows speaker setup. I could enable it in the Asus Xonar DG Audio Center, but nothing would get the correct redirection (as far as the SUB). I tried the C-Media as well. It didn't have 5.1 but I could enable 8 speaker setup and then I would see the SUB and center channel in the little diagram. Still no sound from SUB, in normal playing. Rolled back to 1.75a w/ Audio Center. Currently working nicely. However, I haven't restarted since I got it working. We will see if I get the reset bug.
I have a Xonar D1 i had issues with Theese drivers using Fall creator's update . i just installed the latest official :/ i think their support is pretty much dead even on Asus's own website the Xonar D1 support don't exist anymore . Thinking of buying an Audigy RX or sth is it worth it ?
Which UNi Xonar driver versions have you tried? What issues do you have?
Audigy RX is a inferior card in terms of sound quality and being a older card it might not get too much attention from Creative.
Dunno it sounded strange like upmixing problems i used tha latest 1.81 i think and i got the bsod from waking up. Anyway i am using the official BTW but their support is pretty much dead ...
Yea, D1, DS is out of support now.
I just wanted to add to the issue that others are also having on Windows 10 Fall Creators Update when clicking the sound icon and clicking playback devices the device is changing to 16-bit from 24-bit and changing from 8 channels to 2 channels inside of the Xonar DX Audio Center after first Windows boot up. Also, this sometimes seems to cause loss of sound in the right headphone until rebooting the computer.
I have the same issue. e.g. while watching some move or music it's ok but as soon as i pause it - the right channel stops working. It happens once-twice a day. It's annoying... Windows 10
It happens out of the blue or after specific actions? Which UNi Xonar drivers have you tried? Your Windows 10 is build 1709?
From what I understand you are saying that the "loss of sound in the right headphone" issue is related to the settings reset after clicking on volume issue. Why do you say it's related? Is it happening when you click the Windows Volume?
Instead of a system restart, you should try with the Xonar Driver Restart tool.
Which UNi Xonar drivers have you tried?
I am on 1823-v1.80a-r3 - Windows 10 64bit Fall Creators Update.
I haven't been able to replicate the problem but it seems to coincidentally happen around the same time which is after I start up my computer and routinely click the Windows sound icon just to get the bitrate and channel changing on its own over with (It only happens once until the computer is restarted).
When sound is loss in the right headphone, I just reboot Windows and do the same thing and it seems to be fine.
I have not tried that Xonar Driver Restart tool but next time it happens I will try it.
Just a quick update - the Xonar Driver Restart tool works when my right channel audio goes out. Thanks for that. Hopefully this is something that is resolved in the future. As for Windows auto changing the bit-depth, that still persists. Even after using the Xonar Driver Restart tool. Thanks again, though.
Hey Mate, i have a Problem with my DSX. It´s way to quite ! I tried so much but cant get it to work. Im using the Beyerdynamic DT 770 Pro 80 OHM Headset. Any suggestions ? 🙂
Would be very thankful
Greets
Adrian
I just now had this issue - LOL! Have you tried to adjust your HP Advanced Settings?
Audio Center > Analog Out (set to Headphone) -> A button will appear that looks like a hammer, press. You will get a drop down menu with ohm settings. Make sure it is set to the ohm range your headphone should be in (64-300ohm range in your case if I am correct). Caution if you select a higher range since volume will jump up quite a bit.
Hope this helps.
I have STX II and Uni 1.81 on win10 1709. I choose line in , but no signal on signal meter. What is a problem ??
Are there any vocalFX for Xonar Xense Audio Center?
Hello!
This is my first time being on this site and after reading the comments, I didn't realize Asus sound cards are really problematic. I have the latest Windows 10 Pro 64bit with ASUS Xonar DGX. I bought the DGX in October 2016 and installed the official drivers. I had 0 problems with the driver until I updated to Fall Creators. It's not a everyday problem, but computer would randomly freeze and stay frozen until I restarted the computer. If I'm playing my music, the song will sound like a scratched CD while the computer is frozen. I took out the soundcard and uninstalled the driver, the problem stopped. I searched online and learned how cruddy ASUS is with these soundcards and a lot of answers link to this site. So here I am.
Before I decide to discard this soundcard, I would like to try your drivers. Is my frozen problems due to the out-of-date ASUS drivers? And which versions is recommended to use for my computer? I'm a bit new to this. Thank you.
Hi. Which driver version do you have installed now? You can find this in Device Manager -> Sound, video (...) -> ASUS Xonar DGX proprieties.
If you've read the Windows 10 notes you've seen that newer drivers might actually be more problematic with Fall Creators update. To see if any of the drivers help resolve the problem you will have to try some of them, I recommend trying 1.81a and 1.71. Additionally you could install these with Low DPC Latency of C-Media Panel configuration. Let us know if any of these help.
Another issue that might cause the problems is GX if you have that enabled with your current drivers.
Hello. Thank you for replying. The ASUS driver I have is: 8.1.8.1823. I'll give yours a shot and see how they go. And yes, GX is enabled. I'll disable it and see if my issues have stopped. Again, thank you.
My mic boost setting is not saved after reboot since windows 10 came out using official drivers. Same problem with UNI drivers, any fix?
It is no longer working after Facc Creators, and I have tried almost everything. I get High CPU+no sound when playing videos or sound.
I find it easier to simply get a new card, and stay away from Asus in the future.